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Frequently Asked Questions
Reporting a Phishing Scam
Although your first instinct may be to ignore or delete suspicious emails, we recommend that you report them to our secu...
Fri, 20 May, 2016 at 10:04 AM
The attached file shows the differences between Dropbox and Box.
Thu, 20 Jul, 2017 at 4:44 PM
See attached file for an introduction to Lync and Box.
Thu, 20 Jul, 2017 at 4:46 PM
Conference room laptop would not allow sign-in for any user, as each attempt timed-out and received "can't sign in to skype for business" erro...
Thu, 4 Oct, 2018 at 1:21 PM
Repeated attempts to log into Skype For Business presents you with a prompt that it "Cannot contact server" *These instructions should only be...
Fri, 14 Aug, 2020 at 1:49 PM
Here is some information about what will happen to Pitt software and computers after you retire from Pitt. Note: This does not apply to Emeritus Facul...
Wed, 16 Sep, 2020 at 3:28 PM
The following is a list of permissions that Sponsored are known to have access to. Last Updated: 09/24/2020 Sponsored accounts have access: M...
Thu, 10 Jun, 2021 at 9:44 AM
How-to Disable the AutoWrite / Text Predictions Function in Outlook 365 webmail
Tue, 27 Oct, 2020 at 11:23 AM
If you use the Duo App for Multifactor Authentication and you replace your smartphone but keep your phone number -- how do you make Duo recognize the new de...
Tue, 17 Nov, 2020 at 5:36 PM
See attached for links to login instructions and other phone functionality.
Tue, 20 Feb, 2024 at 5:45 PM