Sitewide - FAQ

Frequently Asked Questions

Sitewide - What to Do With Suspicious Email (Phishing Scam)
Reporting a Phishing Scam Although your first instinct may be to ignore or delete suspicious emails, we recommend that you report them to our secu...
Fri, 20 May, 2016 at 10:04 AM
Sitewide - What's the difference between Dropbox and Box
The attached file shows the differences between Dropbox and Box.
Thu, 20 Jul, 2017 at 4:44 PM
Sitewide - What are Lync and Box?
See attached file for an introduction to Lync and Box.
Thu, 20 Jul, 2017 at 4:46 PM
Skype for Business desktop app sign-in issues
Conference room laptop would not allow sign-in for any user, as each attempt timed-out and received "can't sign in to skype for business" erro...
Thu, 4 Oct, 2018 at 1:21 PM
Sitewide - Skype For Business "cannot contact server"
Repeated attempts to log into Skype For Business presents you with a prompt that it "Cannot contact server" *These instructions should only be...
Fri, 14 Aug, 2020 at 1:49 PM
IT Considerations for Retirees
Here is some information about what will happen to Pitt software and computers after you retire from Pitt.   Note: This does not apply to Emeritus Facul...
Wed, 16 Sep, 2020 at 3:28 PM
Sponsored Account Access-Permissions
The following is a list of permissions that Sponsored are known to have access to.   Last Updated: 09/24/2020 Sponsored accounts have access:  M...
Thu, 10 Jun, 2021 at 9:44 AM
How-to Disable the AutoWrite / Text Predictions Function in Outlook 365 webmail
How-to Disable the AutoWrite / Text Predictions Function in Outlook 365 webmail
Tue, 27 Oct, 2020 at 11:23 AM
Sitewide-Multifactor Authentication w/Duo App: Device Replacement
If you use the Duo App for Multifactor Authentication and you replace your smartphone but keep your phone number -- how do you make Duo recognize the new de...
Tue, 17 Nov, 2020 at 5:36 PM
Pitt Poly phone login & functionality
See attached for links to login instructions and other phone functionality.
Tue, 20 Feb, 2024 at 5:45 PM