The desktop office phone uses the University’s MS Teams digital service. To make / receive calls, you must sign-in to the phone with your Pitt credentials.

  • Check that you are signed-in to the MS Teams application on your computer.  
  • Next, you must sign-in to the phone with your Pitt credentials. 

 

You can access how-to instructions here:

https://www.technology.pitt.edu/help-desk/how-to-documents/digital-voice-getting-started-polycom-handset 

Scroll down and click on Signing In to a Polycom Phone on the Web. Follow the instructions to complete a Web Sign in. 

 

The remaining web page items will help you with everyday use of your phone (checking voicemail, changing voicemail greeting, etc.).