The desktop office phone uses the University’s MS Teams digital service. To make / receive calls, you must sign-in to the phone with your Pitt credentials.
- Check that you are signed-in to the MS Teams application on your computer.
- Next, you must sign-in to the phone with your Pitt credentials.
You can access how-to instructions here:
Scroll down and click on Signing In to a Polycom Phone on the Web. Follow the instructions to complete a Web Sign in.
The remaining web page items will help you with everyday use of your phone (checking voicemail, changing voicemail greeting, etc.).